Home
View The Demo
Sign Up! Take A Tour View The Demo
 

Have questions about LeagueMinder?

This section has been developed to help you.
We have answered many of the most frequently asked questions below. To find the answer to your question, just click on the appropriate topic.

Click on the appropriate link to learn more about the topic.

About LeagueMinder

Q. What is LeagueMinder?

LeagueMinder is an interactive athletic management tool. It allows you to schedule games, create and exchange contracts and eligibility forms, and manage your department from anywhere via the web. It reduces paperwork, saves time, and simplifies your life.

To learn more, view our DEMO or take a TOUR.

Q. Do I need to download or install anything?

Everything is available on the LeagueMinder web site. However, your Internet browser needs to be at least Explorer 5.5 or higher on PC's, Internet Explorer 5.1.6 on Mac OS 8.x and 9.x, and Internet Explorer 5.2 on OS 10.x. If you do not have the latest version of one of these browsers, please visit our downloads section to download the proper browser for free. Adobe Acrobat is also used for some reports and can also be downloaded free of charge.

Q. What do we mean by interactive scheduling?

Unlike other scheduling tools which only allow you to input your school's schedule, LeagueMinder allows schools to schedule together. Users can act as the chairperson and input the entire league's schedule for a sport. In addition, notifications are sent to opposing schools notifying them that their schedule has been updated. In effect, every school works off the same master schedule.

Q. Can I use LeagueMinder anywhere?

Absolutely. You can use LeagueMinder anywhere that has a computer and an Internet connection. Just log on to www.leagueminder.com and submit your login name and password.

Q. Does LeagueMinder work on MAC's and PC's?

Yes. Because it is a web-based program, LeagueMinder works with either platform.

Q. Will my information be secure?

Absolutely*. LeagueMinder's servers are protected by a state-of-the-art firewall security appliance. In addition, our servers are housed in a highly secured datacenter with card-key & fingerprint scanner access, 24hr Closed Circuit TV monitoring, fire suppression system, redundant, uninterrupted power sources, and its own diesel backup generator.

LeagueMinder uses SSL encryption for data security on sensitive information in LeagueMinder. This includes referee information, student information, and registration information. We use QuickSSL from GeoTrust, one of the world's largest providers of SSL encryption. You may be familiar with SSL technology, since you may see a familiar padlock in the status bar of your Internet browser and the "https" prefix in the address bar. Please note that only web pages containing sensitive information are encrypted in LeagueMinder, and basic pages (with schedule information, for example) are not encrypted.

SSL allows sensitive data to pass back and forth over the Internet with 128-bit encryption, the strongest encryption rate currently available that is in widespread usage. Click on the icon below to learn more about our SSL certificate.

Q. Do I need to keep a back-up copy of my schedule?

No*. LeagueMinder backs up our entire database twice daily to two remote servers.

Contacting LeagueMinder

Q. How do I contact LeagueMinder?

Visit our contact us page

Web Browsers

Q. What Browser Should I Use?

LeagueMinder and ViewMySchedule have been designed & tested for the following browsers:

Free Trial Information

Q. What does the FREE TRIAL allow me to do?

Everything. New members are given a 30 day free trial of the service. With it, you have the full functionality and benefits of a LeagueMinder member. Please contact us at anytime with concerns or questions.

Q. How long does the trial last?

The trial period is 30 days.

Q. How do I sign up for the service after the trial has expired?

LeagueMinder will contact you about becoming a member before the trial expires. If your trial expires and you would like to join the LeagueMinder community, please call or e-mail us.

Joining LeagueMinder

Q. How do I join?

It's easy. Go to www.LeagueMinder.com and select free trial. Answer a few questions about your school. LeagueMinder will then contact you with a login name and initial password.

Q. Can LeagueMinder be used if other schools in my league haven't joined yet?

YES! As a stand alone service, LeagueMinder is the premier athletic management tool available. Even if the rest of your league hasn't joined LeagueMinder yet, you can still manage your schedule, eligibility forms, and contracts from anywhere, at anytime.

The system will still create contracts and eligibility forms, but you will have to print and exchange them with other schools that are not on the system. As schools join the system they will automatically be added to your network. As membership grows, so will your ability to harness the power of the LeagueMinder community.

Using the Site

Q. I'm not sure how to do something on the site (schedule games, view eligibility forms, change password, etc.), where do I get help?

Visit our help section by clicking on the "Help" button in the upper-right corner of the screen. If you cannot find the answer to your question, contact us.

Billing Questions

Q. How do I pay for LeagueMinder?

You pay once annually by check or credit card.

Checks should be sent to:

LeagueMinder Billing
61 South Morton Ave
Morton, PA 19070

Q. Are there any fees that I am unaware of?

No. The yearly fee entitles you to full LeagueMinder benefits. There are no additional costs.

Confidentiality/Privacy

Q. Will I end up on mailing lists because I joined LeagueMinder?

No, you won't. We will not sell your personal information, or the information of your students. To view LeagueMinder's complete privacy policy click here.

Q. Can my secretary or assistant use the program?

Only if you give them access. If you make your login name and password available, you can allow others to login to the system. Otherwise, the only person with access to your schedule, etc., will be you.

Other Questions

Q. I didn't find the answer to my question here, what should I do?

If your question is about how to use the site specifically (such as how to postpone a game, view a contract, etc.) then try our Forum section where you can see if anyone else has asked that same question or ask it yourself. Or you can contact us by E-mail: support@leagueminder.com or Phone: 1-866-MY-LEAGUE (866-695-3248).

* No security system is perfect. However, LeagueMinder has taken every possible precaution to protect its customers and their information.

 

 
HOME | LIVE DEMO | FAQ | CONTACT | ABOUT US | PRIVACY POLICY | PRICING | PUBLIC SITE